What contributes to real increases in organizational productivity through information technology?

The choice indicating that new and different communication methods contribute to real increases in organizational productivity through information technology is accurate because it emphasizes the transformative nature of how information is transmitted and processed within an organization.

Adopting innovative communication methods can streamline processes, enhance collaboration, and facilitate faster decision-making by enabling clearer and more effective exchanges of information. These methods can include introducing platforms for instant messaging, video conferencing, or collaborative software that allows for real-time feedback and input, which collectively enhance overall workflow and productivity.

Moreover, these advancements can lead to more dynamic interactions, breaking down silos within teams and fostering a culture of communication and cooperation. When employees effectively utilize varied communication methods, it becomes easier to adapt to changing environments, respond to challenges quickly, and leverage different perspectives, all of which contribute to enhanced productivity.

Other options, like the increased speed of message transfer or increased volume of messages, while they may seem beneficial, do not necessarily guarantee an increase in productivity. For example, faster communication that is cluttered or voluminous could overwhelm employees rather than aid them. Heightened awareness of cultural diversity, although important for teamwork and organizational health, does not directly translate into productivity increases without the support of effective communication methods to facilitate understanding and collaboration.