What is a key goal of implementing Total Quality Management?

A key goal of implementing Total Quality Management (TQM) is to increase productivity through quality control. TQM is a comprehensive approach aimed at improving organizational processes, products, and services by focusing on quality at every level of the organization. It emphasizes continuous improvement and customer satisfaction, which directly influence productivity. By instilling quality control measures, organizations can reduce defects, minimize waste, and ensure consistency, thereby leading to enhanced productivity.

The essence of TQM is the commitment to quality improvement, which involves engaging every employee in the organization from the top down. This collective effort to maintain high standards not only streamlines operations but ultimately results in better resource utilization, which contributes to higher productivity levels. Moreover, by ensuring quality at the outset, organizations can reduce rework and costs associated with poor quality, leading to a more efficient and productive workforce.